How to Choose an HVAC Contractor in Holdrege02/19/2016Selecting an HVAC contractor is an important decision that you shouldn’t make without doing some homework to make sure you’re making the correct choice. First, select a contractor who will ask you about your wants and needs and more importantly, listen to you. With that information, they should be able to show you up to four options from which you can select. When they arrange your installation, is it when you want to have it done, or when they can squeeze you in? Will your contractor pull a permit on every job? Doing so will make sure that it meets all of your local codes. HVAC system installation is not a do-it yourself affair and a successful installation requires a contractor that is skilled in a variety of areas, from load calculation to piping and quite a few steps in-between. You could get the highest rated system, but if it’s installed incorrectly you may not get top-of-the-line performance. Here are a couple other questions to help you make the best choice while researching your HVAC contractor. Are they NATE-certified? NATE (North American Technician Excellence) is the largest non-profit certification organization for HVAC technicians. Certified technicians have demonstrated their knowledge in the HVAC industry by passing real-world and specialized tests designed by a committee of industry authorities. NATE-certified contractors have met the highest industry standards for knowledgeable installation and service. NATE certification will offer you peace-of-mind knowing your contractor has undergone intense professional training. Do they have references or referrals? A professional HVAC company will be able to provide you with a list of recent customers that you can chat with and tell you about the quality of their company’s work. Call their list of references and ask about their project and if they’d recommend them to you. There are also official sources online such as the Better Business Bureau and ACCA (Air Conditioning Contractors of America). The BBB allows you to check out the consumer ratings of an HVAC contractor and you’ll have the ability to see any customer complaints against a company. The ACCA is a non-profit organization of more than 60,000 professionals and 4,000 businesses. Contractors found on ACCA are sure to be serious about their work and will be able to give referrals for previous work. Another way is crowdsourcing referrals from your friends and neighbors or on your social media networks. These are typically the most beneficial recommendations because they are coming from people you know. You’ll find out who to talk with and which contractors to avoid. If you’re on nextdoor.com you can literally ask for recommendations from people right next door. Contractors count on on positive word-of-mouth, so if someone you trust recommends them it’s likely they’ll do great work for you too. Are they properly licensed and insured? Not all states require licensure for heating and cooling contractors, but almost all of them do. It’s easy to search online to find out if your state requires a license so you know whether or not to ask for one when receiving quotes from a contractor. The reason a lot of states require licenses is simply to protect you from using a company that uses less than qualified workers. If you live in a state that requires licenses and the contractor you’re talking to doesn’t have one, it’s probably best to look elsewhere to help get around any potential problems. When is the best time to ask these questions? The best time to ask questions and choose an HVAC contractor is right now, before something goes wrong with your system. Get your furnace looked at while it’s operating as usual and schedule your yearly maintenance. Your family’s health, comfort and safety is our business at Durable Service in Holdrege. Our HVAC pros would be happy to answer any and all of your questions. Call us at 308-995-8177 or you can simply arrange an appointment with us online. We look forward to becoming your partner in keeping your system running safely and efficiently.