The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can change temperatures to help you save even more.
The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.
Once you’ve checked it’s compatible, you can either hook it up yourself or contact a HVAC pro like Durable Service. If you’re wiring it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can get adequate power from other heating and cooling wires.
In some cases, your heating and cooling system could require that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t draw enough electricity, Nest says you may run into some of these problems:
- Bad battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat every now and then disconnects from Wi-Fi.
- Your system unexpectedly turns on or off, or won’t stop running.
- Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is always running, won’t switch on or turns off and on rapidly in a short period of time.
You might believe something is up with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat first. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning much.
Our Specialists Can Resolve Nest Thermostat Issues
If you’ve tried Nest thermostat troubleshooting on your own but can’t solve the dilemma, a smart thermostat professional such as one from Durable Service can support you. We can determine the malfunction and put in a C-wire, if necessary.
Smart thermostats such as the Nest are designed to make your life easier, with automatic energy-efficient programming and the option to keep an eye on temperatures while you’re away from home. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling pros at Durable Service can resolve the trouble fast.
If you’re running into strange heating and cooling behavior with your new Nest, reach out to us at to schedule your appointment right away.