The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or contact a HVAC professional like Durable Service. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you could have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t turn on or turns off and on repeatedly in a short period of time.

You could believe something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat pro like one from Durable Service can support you. We can determine the malfunction and put in a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life simpler, through automatic energy-efficient programming and the ability to check temps while you’re out. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling pros at Durable Service can resolve the problem fast.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 308-995-8177 to request your appointment today.