What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Holdrege during the cooler months, when they’re needed the most to keep you comfortable. While you know the team at Durable Service will forever be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some expenses if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound strange, but make sure everything is switched “on”. We’ve been to several calls only to discover the thermostat or the heat pump itself is turned off.
    • Check your thermostat to guarantee it’s on, set to the correct temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and check your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the correct time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t know you’re home.
  3. Is an impasse causing your furnace to not work?
    • Inspect your air filters to ensure they’re not clogging things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still without heat, call Durable Service at 308-995-8177 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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